Please use this form to start the refund request process.
You can also leave management a memo regarding a refund using this online form
https://calendly.com/d/dwc-wxz-pxm
All refunds are treated using FIFO (First In First Out methodology).
Refunds for deposits paid to Hostel world are handled in the most expedited manner, it usually takes a few days, 7 to 14 days to be precise.
The length of time depends on where you do your banking and how quickly you respond to your email. You have generally 30 days to pick up your refund, after which time, it is automatically cancelled.
Any guests outside of North America is considered an international transaction. We send refunds via PayPal, in the USA refunds are sent via Zelle and in Canada via Interact.
To find out more about our right to cancel a booking and your legal recourse, please visit this page.