Dear Guest,
We hope this message finds you well. We write to bring to your attention certain essential details regarding your reservation and to provide clarity on our booking procedures, particularly during our Grand Prix events.
Our commitment to the integrity and transparency of our booking process is unwavering. As part of our strict reservation policy, we want to remind you that we will pre-authorize your card for a security deposit of $250.00 CAD or for the total amount of your stay, whichever is applicable. Please be aware that if the card linked to your reservation is declined, your reservation will be canceled automatically without further notice or delay. Depending on the specific cancellation policy related to your reservation, you may still be held accountable for payment.
On a supplementary note, given the high-demand and unique nature of our Grand Prix events, it's essential to mention that we may not be able to accommodate specific room types during this period. However, please rest assured that every guest will be provided with a comfortable bed. We kindly ask for your understanding and flexibility during these exceptional times.
Lastly, your reservation has been flagged in our system for potential irregularities, and we encourage you to get in touch with our customer service team at +1-929-379-6865 to review the details of your reservation and ensure everything is in order. Our team is at your disposal to assist you with any queries or concerns you might have.
We thank you for choosing our services and look forward to ensuring your stay with us is enjoyable and comfortable, particularly during the Grand Prix events.
Kind Regards,
Manager
+1-929-379-6865